Shipping and Delivery Policy

Shipping and delivery are done by a shipping company known and certified by the Communications and Information Technology Commission such as:

Samsa

They are responsible for delivering the shipment to the site or specifying the delivery or receipt cities. The shipment is returned to us if it is not received by the customer and he must pay a shipping fee if the customer wishes to receive the shipment again. If the customer wishes to recover the amount, the shipping fee is deducted.

Important notes:

The store is not responsible for the time or date of delivery of shipments because this matter is specified by the shipping company and we are not responsible for the customer placing his home location in another area by mistake or intentionally and the customer must contact the shipping company in this case.

We are not responsible for errors made by the customer in ordering another product or an error in the mobile number or any of these errors and the customer is not entitled to claim any compensation. In the event of an error in the mobile number and it is not received by anyone else, a new shipping fee is paid for the product or the product amount is refunded without the shipping fee to the customer.

To contact Samsa:

9200 09999